Bet9ja has been considered one of the world's largest online betting exchanges in the sports betting sector for some time now. We took a closer look at the bookmaker's mobile app. Here is our review of the Bet9ja app.
In order to be able to place bets and bets in the Bet9ja app, you must first register. You can see how to do this as soon as you get to the first page of the web app. Click on the "Register" button in the upper right corner to register with Bet9ja. Additionally, you will see a "Get new customer bonus" banner which will also take you to the registration page. The new customer bonus includes up to 40000 NGN free bets in addition to your deposit.
The registration process is done in two steps. In the first step you will be asked for everything that is important for the registration. This is, for example, the e-mail address, a password, the selection of a security question including the answer, as well as your country of residence and the desired currency.
In step 2, the Bet9ja app asks you for personal information about yourself. This is about your gender, first and last name, date of birth, cell phone number, address and any deposit limit. Before you complete the registration, you can still specify whether Bet9ja can use your information for marketing activities or not. If you don't want that, just don't put a check next to the described option.
Click on the "Register now" button to finally create your betting account. Immediately after that you will receive a confirmation from Bet9ja via email.
If you are looking for support in the Bet9ja app or have questions about the mobile app, you need to look a little closer to get on the right track. We have a quick guide for you to make it a little faster.
Visit the menu page via the "A-Z Menu" menu item fixed in the footer. Once on the page, scroll to the very end. There you will find the section "Help & Support". In addition to the terms and conditions, this section also contains frequently asked questions (FAQ) and contact.
Depending on what helps you better, you can choose either "Frequently Asked Questions" or "Contact" for support. If you click on "Frequently Asked Questions", you will be shown a variety of regularly asked questions including answers. Under "Contact" you have the possibility to get in touch with Bet9ja via live chat. Before doing so, however, you can select the topic you are interested in.
In addition to the help center, the Bet9ja app only offers support via live chat. An email address or phone number is not provided.